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Last Updated: May 2026 Welcome to Apex Serve. By accessing or using our client portal, you agree to the following Terms of Service. Please read them carefully. 1. Services Provided Apex Serve provides professional process serving, document delivery, skip tracing, and related legal support services. Use of this portal allows you to submit service requests, upload documents, track progress, and receive completed affidavits. 2. Client Responsibilities By using this portal, you agree to: Provide accurate and complete information Upload legible and lawful documents Ensure all documents are ready for service Pay all associated fees for requested services You are responsible for any information submitted through your account. 3. Service Attempts & Completion Apex Serve performs service attempts according to the selected service level (standard, rush, same‑day). Completion times are estimates and not guaranteed. Affidavits of Service are provided upon completion. 4. No Legal Advice Apex Serve is not a law firm and does not provide legal advice. All information provided is for administrative and procedural purposes only. 5. Payments & Billing All invoices must be paid according to the terms listed on the invoice. Non‑payment may result in delayed or suspended services. 6. Confidentiality All documents and client information are handled securely and are never shared except as required to complete service or comply with law enforcement or court orders. 7. Portal Access You are responsible for maintaining the confidentiality of your login credentials. Apex Serve is not liable for unauthorized access resulting from compromised credentials. 8. Limitation of Liability Apex Serve is not responsible for delays caused by incorrect addresses, evasive defendants, weather, building access restrictions, or circumstances beyond our control. 9. Updates to Terms

Last Updated: May 2026 Apex Serve is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our client portal. 1. Information We Collect We may collect: Contact information (name, email, phone) Case and service details Uploaded documents Payment information Portal usage data (for security and performance) 2. How We Use Your Information Your information is used to: Process service requests Communicate updates Generate affidavits and proof of service Maintain secure client records Improve portal performance We do not sell or share your information with third parties for marketing. 3. Document Security All uploaded documents are stored securely and accessed only by authorized Apex Serve personnel and subcontractors involved in completing your service. 4. Payment Security Payments are processed through secure third‑party providers. Apex Serve does not store full credit card numbers. 5. Subcontractors Some services may be completed by vetted subcontractors. They receive only the information necessary to complete the assigned task and are bound by confidentiality requirements. 6. Cookies & Tracking The portal may use cookies for login sessions and security. No tracking cookies or advertising cookies are used. 7. Data Retention We retain documents and service records as required by law and for internal recordkeeping. 8. Your Rights You may request: Access to your data Correction of inaccurate information Deletion of certain records (unless legally required to retain) 9. Updates to This Policy We may update this Privacy Policy as needed. Continued use of the portal indicates acceptance of the updated policy.